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BPA Regional Winner 2009 - Nursery Retailer of the Year

 

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What Our Customers Say

Contact Us
customer service
email: shop@pushchairsandcarseats.co.uk
Monday-Friday 9am-5pm
Tel: 01491 821877
Fax: 01491 821872

2016

February

“Just to say thank you so much for a marvellous service! So glad I came across this shop! The delivery arrived today and we are looking forward to unpacking all the boxes tomorrow! I have emailed my pregnant colleagues to recommend your website in case they are in need of pushchairs and car seats too! Thanks again! It is rare to find a company with such good service and prices! Claire :-) "

2015

October

“Pushchairs and Car Seats were so helpful with our two car seats after we put them into our new car. Their knowledge, help and time in making sure the seats were safe was invaluable and greatly appreciated. Customer service was really superb. They explained things clearly and seemed to have genuine concern that the seat were fitted correctly."

August

“After having some trouble with another company I stumbled across Pushchairs and Car Seats. A quick call to check stock and they have got the item out of the warehouse before i had placed my order! Received notification of dispatch almost immediately. Great service and highly recommended!"

July

“I have used this company twice now and both times I have been more than pleased with the customer service provided. The delivery of my first order was delayed but they contacted me immediately to advise me of this and kept in contact to advise me of the delivery date. I would be more than happy to recommend them to anyone."

June

“Friendly, competent, helpful and co-operative. Any queries are always dealt with swiftly and helpfully."

May

“I was very happy with the quick and easy to use service that I got. The customer service team were very helpful and made the purchase very easy"

April

“Very friendly and helpful customer services that helped swiftly with additional questions and stock items. Very highly recommended."

“Brilliant service thanks"

March

“Great website. Got all the products I wanted at a super price. Support team were great too keeping me up to date on progress of my order."

February

“Very happy so far with communications, received emails quickly and also spoke direct on the phone. Awaiting delivery."

“First time I am using the site. I was very pleased to find a decent rear facing car seat for a uk online retailer and the little videos demonstrating the installation procedure was very helpful. The website was easy to navigate, but looks a little messy. As a first time user, it is hard to comment on the service until receipt of delivery."

January

“This is the third purchase I have made from you. I have previously been into the showroom to purchase car seats, but as I know exactly which one I want this time I used your website. Very helpful people in shop, great selection on website and well priced compared to other online retailers and big shops eg. John Lewis/Kiddicare etc. I always recommend you to friends."

“Hi, Generally very easy to find what I was after but I don't think I could find a way of filtering by manufacturer to narrow down the search options which would have made things a little easier. Otherwise, very happy."

“I am amazed how fast it was to order this car seat online! I also love the fact that we got a quick response to our query online. Thanks!"

2014

December

“First time I am using the site. I was very pleased to find a decent rear facing car seat for a uk online retailer and the little videos demonstrating the installation procedure was very helpful. The website was easy to navigate, but looks a little messy."

“Very happy so far with communications, received emails quickly and also spoke direct on the phone. "

November

“Very easy order process and great prices"

“A very good company. Excellent customer service. Quick delivery and product was as advertised. Will definitely use again. Thanks"

October

“Good seller!"

“I spoke with customer service before placing my order online. They were great and thus far I would highly recommend!"

2014

September

“Very knowledgeable and friendly staff both in store during a visit and via email once we placed our order. Will definitely be visiting again!"

“We visited the showroom while expecting our first babies and was extremely impressed with the helpfulness of staff and their extensive knowledge of their products, being able to show use exactly how to use them, folding up and converting pushchairs. Enabled us to select suitable products for our twins (we went in knowing NOTHING about pushchairs, carseats)Can't recommend enough and a bonus that we get a TAMBA 10% discount."

August

“Fantastic service from the guys on email, great price, quick responses, really impressed."

“Extremely helpful informative and efficient staff- would definitely recommend. Busby"

“Excellent service, competitive prices and they offered a 10% Tamba discount. Customer service was fantastic, I'll definitely be ordering from them again. Ellie"

July

“Very knowledgeable and friendly staff both in store during a visit and via email once we placed our order. Will definitely be visiting again! "

“We called to check delivery time and ask a specific question regarding the car seat we ordered. Received good telephone customer service. "

“Always helpful and friendly staff in shop. Website easy to use."

June

“I called the vendor who was very knowledgeable about seats - worth going to a smaller specialist agent to make this purchase. very happy."

“Very easy purchase came to the shop to get a car seat for 1st son, so happy with the recommendation that able to buy online for 2nd son. Fab."

“Easy website to purchase from. That said, I knew exactly what I was looking to buy and came straight to the page from a Google search. I learned a lot for my own website from you. Thank you for that too..."

“I have 3 kids and have purchased all my car seats from Pushchairs and Car Seats as they are extremely helpful. "

“Cheapest pushchair price I have seen online for this specific make and model "

May

“Just to let you know that the raincover for the car seat arrived yesterday. Thank you very much. It was a pleasure dealing with you and my daughter is also very pleased with all the items, Kind Regards Ulrike "

“Very pleased to find these highly-rated products at a great price! Looking forward to receiving them and putting them to use, Ellie "

April

“Just wanted to say thank you for the wonderful service we received today when buying our BeSafe izi combo x3 car seat. We could not have been made more welcome and made to feel at ease, your advice and professionalism was second to none. We are entirely confident we made the right choice, and your help with installation was thorough and extremely useful. We will be recommending you to everyone! Thanks again!, "

2014

March

“Simple site, easy to use. Pleased they offer tamba members a discount"

“I am so impressed with this company! Very easy ordering process at a very competitive price, it was despatched straight away and the order tracking was fantastic - I knew within an hour when it would be delivered. It arrived in perfect condition too, thank you!"

2014

February

“Good value for money website"

“VERY helpful as we are shipping the car seat to Australia."

“Jon was very helpful. He made sure the item was delivered to an address in france, without any problems.The delivery was very quick.even with exchange rates, the item was the cheapest i could find anywhere in europe."

2014

January

“Good helpfull staff - The staff are helpful and give good fitting advice."

2013

December

“Very helpful staff - Very cheap and very good service would definitely use again."

2013

November

“only just found the site,really good :)”.

“Definitely worth looking to see if it's cheaper than any where else, plus the free delivery saved us even more.”.

2013

October

“I was really pleased with the extra care and level of service the customer service team provided today and will definitely come back and recommend the retailer.”.

“Great company with a fantastic range of products, Have been struggling to purchase the correct products so was brilliant to get all 'under one roof'! and with absolutely clear and to the point descriptions making me 100% confident that the product is correct for my model of pushchair.”.

“excellent discounts and value for money”.

“Great service, great pushchair very happy customer”.

“Great customer service. Excellent advice and swift processing of my order. Will be shopping again”.

2013

September

“excellent experience. Really pleasant charming staff”.

2013

August

The staff are helpful and give good fitting advice.

2013

July

Could not have been more helpful! Stayed late with no notice after spur of the moment visit. No pressure to decide there and then on a seat choice.Incredibly helpful and patient and offered to deliver in person after visit. Many Thanks.

2013

June

Very Highly Recommended. Excellent customer service.

I would just like to say how professional the service was and the free next delivery to my work address made all the difference with my order. The customer service when ordering by telephone was first class, the lady I spoke to was polite and very happy to receive my order. Products delivered are exactly what I ordered.

2013

May

Great to be able to change delivery date by text.

2013

April

Delivery was delayed due to pushchair being out of stock but I was emailed very quickly to offer an alternative, money back or wait for stock. I am very satisfied with this service and would highly recommend the site to friends.

2013

March

It's the third or fourth time we've visited Pushcairs & Car Seats for advice or purchases - they're the only place we've ever bought our car seats from and the only place we envisage buying them from going forward. We'd just like to say how much we appreciated their fantastic service - on each visit we've paid them, they have always been patient and charming, even when we haven't been there to purchase anything. Not only that, but they always seem focused on finding the best seat for our children / car combination, rather than on encouraging us to buy the most expensive thing that they stock. We'd also like to add that it's so refreshing to be sold a product by someone with expert knowledge of that product, particularly when that product is as important as a safety seat for children.

2013

February

Good quality car seat. Internal speakers and cable to plug into the DVD player on long journeys are excellent as the driver is not subjected to 2 hours of childrens DVD's. Seats are comfortable and recline for longer journeys. Headrest inflates, so can be adjusted to suit each child. Cover is easily cleaned. Delivery was quick, only 2 days after placing the order.

2013

January

Spoke to a customer service advisor on the phone as I had some queries regards the pushchair i wanted to buy as it had to service 3 children newborn to 2 and a half, all my questions were answered, got an unbelievable price, it almost seemed to good to be true. Really fast delivery, just what I wanted and finally a pushchair that works for me. Will absolutely be a returning customer and will also recommend friends, thank you very much.

2013

January

I bought a Baby Jogger city mini 2012 edition from them. The price was the best on the web and in shops and also they had an excellent deal which included the rain cover and footmuff.The staff I spoke to on the phone and via e mail were all very friendly and helpful. Delivery was very fast and I love my new pushchair! Highly recommended.

2012

December

A brilliant site which stocks the best products. The thing that really makes a difference, though, is the personal touch. The staff give the best advice on what car seat or pram, etc. would suit you best - they are amazingly well informed and really seem to want to help you and make sure you buy what's best for your personal situation - not just sell you the most expensive option! They're happy for you to visit the showroom and look at all the different options, which I think is invaluable when you're buying something like this that you'll be using every day, and probably spending quite a lot of money on. If you visit, they'll really spend time with you, so you can see what it feels like to use the pram or carseat, and have all the extra features explained to you in detail - brilliant, and something you really miss if you buy online without getting a chance to try things out first. That said, their online ordering service is also really good, and the prices competitive.

2012

November

Bought a forward-facing car seat - product was exactly what I was looking for and v good quality. Service was excellent - phoned me to note that the colour was not yet available and did I want to switch or wait, called when seat had arrived and installed it that evening. Very happy overall.

2012

October

Whilst I was aware that I could order online, I had a query about the delivery. We wanted to make sure that we had it by next day and their standard delivery said 1-2 days but could pay an amount to ensure next day. The person I spoke said that I would get it the next day so no need. First tick! I then offered to go back and order online bu the person I spoke to was more than happy to go through the order over the telephone. Second tick! We also got a great discount too, on an already discounted product, so, Third Tick! Straight after the telephone conversation (which was a very courteous and friendly conversation) we received email confirmation. By 4pm that day, I received a text from the courier saying that they were due to deliver next day. Next morning received a text with my hour slot and it was delivered within that time frame. Fourth tick! The whole amount of time from order to delivery was 26 hours. Big huge massive fifth tick!! And to top it all, the pushchair (Out N About Double) is absolutely superb - so easy to set up and went out for a walk with it across the fields straight away. One of the twins was asleep within 5 minutes so that gets another huge sixth tick!! I cannot recommend them enough. So nice to receive good service from companies nowadays and to have an actual telephone conversation with someone who doesn't make you feel as if you're taking up their time by not ordering online. So thank you thank you thank you!!

2012

September

Spoke to a customer service advisor on the phone as I had some queries regards the pushchair I wanted to buy as it had to service 3 children newborn to 2 and a half, all my questions were answered, got an unbelievable price, it almost seemed to good to be true. Really fast delivery, just what I wanted and finally a pushchair that works for me. Will absolutely be a returning customer and will also recommend friends, thank you very much.

2012

August

I would just like to say how pleased I am with my twin city mini 2012 model pushchair, could not believe how good the price was I think I checked every site and their price was by far the best plus I had a free raincover. After reading the good reviews for this company I telephoned with my order excellent customer service I was told that delevery was next day (sat) I said Tuesday would be best so Tuesday morning I had an e.mail to say the pushchair would be delivered between 9.20 and 10.20am it was deleiverd before 9.30 AMAZING SERVICE, would definitely use this company again and would recommend them to friends and family. Thank you for your amazing service.

2012

July

I bought a Baby Jogger city mini 2012 edition from them. The price was the best on the web and in shops and also they had an excellent deal which included the rain cover and footmuff. The staff I spoke to on the phone and via e mail were all very friendly and helpful. Delivery was very fast and I love my new pushchair! Highly recommended.
Imogen

2012

June

These guys are the experts. What could be more important than the right choice of car seat, and a buggy that will really suit the way you live? I found the help available both online and over the phone to be very informative. I was patiently taken through all pros / cons of a very technical car seat system -- and was so impressed that I ended up ordering everything possible from Pushchairs & Carseats. Despatch was instantaneous, and I would recommend them highly.
Imogen

2012

May

Hi, I just wanted to e-mail to say how impressed I am with the service I have received from you. I placed my order yesterday, received an e-mail and text yesterday evening to say when my order would be delivered then a text and e-mail today to say what time. I am so impressed this has been one of the best if not the best service I have received when purchasing something online. I nipped out to my mums and while out received a call from the delivery man who told me not to worry and drove to my mums to drop the package off. I will defiantly use your site again and recommend you to my friends. Thank you so much, I'm one very impressed customer. "
Lee-Anne

2012

April

Hi there, I just wanted to say how impressed I've been with your service. I ordered the My Carry Potty yesterday and received it this morning. I'm sure you know but I was kept updated and it was delivered within the specified times! Totally impressed. Think my son was too as he christened his new travel potty immediately!! "
Thanks again.Emma

2012

March

Many thanks for your help and advice when I enquired about and purchased the pushchair. I received an e-mail informing me of the delivery time, and it arrived exactly when promised. Thank you for your wonderful service,"
Ann

2011

February

Hi. Just a quick message to thank you for the fantastic service that you provided. I ordered this with you tuesday morning and we recieved it today in the time slot that we were told as well. Will recommend you to anyone we know that may need baby stuff.
Thanks again and all the best Lee and Kirsty Minney

Hi Just a quick email to thank you for your prompt delivery and excellent service. Your price was better than anyone else I could find on the net and you also replied to all my emails quickly with clear information. Also, I was sent a text on the morning of delivery to advise I should receive the pram between 9.04 am and 10.04 am - exactly 9.04am the van pulled up!!! Brilliant.
Many Thanks David Moffatt.

January

Many thanks for all of your help. Your customer service is first rate. Thanks again.
Robyn

2010

December

Many thanks for swift delivery, the product is of excellent quality, will definitely use your site again. Regards
Sam

November

My order was received very promptly, I cannot fault Pushchairs and Car Seats for their efficiency! Thanks for all your help.
Pam

October

Thank you soo much it was in a recycled box. I did not want to open before incase it belonged to someone else. Thank you again and a great idea by warehouse to recycle. You have made my christmas much easier to prepare. Look forward to shopping with you again soon. Thank you for your time and patience.
Caroline

September

Dear Pushchairs and Car Seatsshop,
I would just like to say thank you for the pram and for using such a helpful courier company. We were not in on the monday when they tried to deliver but I arranged quite late in the evening online for redelivery which gave lots of options for us. We went with safe place filled the card in a put it where we said we were going to. Next day on the tuesday there they were. Brilliant. So used to unhelpful couriers it made a nice change. Tried to put it in feedback but it would not let me.
Thank you again.
Rose

hi,
I'd just like to say that I ordered a isofix car seat with you yesterday over the phone and its jsut been delivered. I am very impressed with this. The courier even text me with an hour delivery slot which meant the wife didn't have to stay in all day waiting for it (which means less ear ache for me). absolutely first class people, will definately be ordering from you again, as had ordered something from Mothercare last friday and it hadn't turned up yet so I bought it from you and got it in one day. thank you very much indeed.
a very happy customer.
Nick Watts

Just wanted to drop you a quick note to say "thanks" for the fabulous service. So pleased that I chose to order from you! I ordered my pushchair just before lunchtime last Thursday and it arrived as promised Friday morning. Makes such a refreshing change from the shoddy service I seem to receive from other companies. Thanks again,
Sally

Kirsty/Peter, We received the order as promised and were really impressed with the service you provided us with. We will not hesitate to recommend you to our friends in the future. Many Thanks & regards
Alex

Hello I just wanted to sat a big thank you to the person that i saw earlier today in your showroom. I popped in to look at a couple of pushchairs and we got onto the subject of car seats and he made sure that i would be able to fit 3 on the backseat of the car by fitting them in for me. I have never been anyone where the staff were so helpful, we will definatley be coming back to Pushchairs and Car Seats next month to purchase our pushchair and car seats. Again a big Thank you Regards
Maria

August

Hi Thank you so much for such an informed fast delivery I was sent an email in the morning at 7.30am telling me that my delivery would be here between 9.13 and 10.13 and it actually turned up when they said. Would highly recommend this place to me friends and family as good prices and no having to wait around all day for a delivery just an hour slot what more could you ask for.
Lyndsey

July

We’ll certainly be back, got me eye on some stair gates, once we decide which stairs need protection!
Colin

June

I am writing to thank you so much for the orders I placed recently. Not only were they shipped at lightning speed but the courier company sent me a text to let me know the hour within which they would be arriving so it was very convenient for our nanny. This sadly contrasts with a well known baby retailer with which I placed an order recently. The wrong item arrived, I was then told I would be charged to return the wrong item so I had to sort that out, the courier company then refused to give any time except 9-5 when they could collect and, even then, they failed to turn up on the day arranged! It has been a nightmare so far and your service is like a breath of fresh air. PLEASE don't change as you get bigger and more well-known!!
Jenny

I recently ordered 2 children's car seats from your website. I just wanted to say that I found the entire experience to be flawless! From the no-nonsense, informative website to the items being in stock and shipped that very day right down to the text telling me when (within a 60 minute timeframe) the products would arrive. You are without peers in this market! I implore you not only to keep up the good work but to expand into other sectors. You just put the "customer" back into customer service!

Yours most sincerely
Stuart J. Ashman

Just a quick message to say baby gate arrived to-day on time,many thanks for a great service from emails to txt message. Will certainly use your shop again.
thanking you Mr & Mrs D Hughes

May

Thank you so much to Peter, who I contacted Thursday morning re' a cot I had ordered at 4pm on Tuesday. I was expecting it to be delivered Thursday but hadn't heard from the courier. I was quite panicky as I am a Baby equipment hirer in Perthshire and needed it urgently. He was very helpful and got in touch with the courier and phoned me back 3 times with updates. The cot arrived at 12.30 that afternoon and I was so impressed with the service but most of all his honesty that I will use Pushchairs and Car Seats for my supplies whenever I can. Very impressive!
Kind regards Margaret

Hi there I just wanted to let you know that it never ceases to amaze me how good your company is at customer service - you beat the others hands down! A quick phone call to check stock - a friendly and immediate answer and within less than 24 hours I have what I needed! I cant imagine why anyone would ever buy anywhere else!!
Kind regards Janet

Just wanted to thank You for very fast service.Car seats were delivered this morning-already fitted in my car.Thanks again and very best of luck
Danguole

Hi Brenda,
Everything went well and both our new things were at the hotel when we arrived and is now home safe and sound. Attached is a picture of someone who really likes his new pushchair. Thanks for all the help and good service.
Kind regards, Anna

Hi Brenda, Many thanks for this. Athough I did not keep the pram I will be recommending you to friends as you have been very helpful.
Regards Becci

I just wanted to send a quick email to say how impressed I am, I ordered from you yesterday at 1.30 and my order arrived this morning, I was particularly impressed with the text I got giving me the actual time by the hour that the order would arrive - which it did! I've used Pushchairs and Car Seats's infertility forum for 7 years now so it was with great pleasure to be finally be buying something from you for our baby, made even better by the great service.
Thank you Alison Holden

April

Thankyou!
What wonderful customer service, I'm so fed up with mothercare and Toysrus, I'll make sure I tell all my friends about www.PushchairsandCarSeats.co.uk!
Best, Kelly

Dear Brenda and all of the lovely staff at Pushchairs and Car Seats

Where do I start? With a great big THANK YOU!

After my first incredibly smooth purchase with yourselves of items that lesser companies could not deliver, I have been so impressed by my second that I had to write to say congratulations on your amazing service.

Not only is your website user friendly but your products are in stock for immediate despatch at great prices. Add in the fantastic customer service and quick response to questions and you have a truly winning formula.

The icing on the cake? An email to say my items had been despatched? No, getting a text this morning with an hour slot that my goods would be delivered in. Amazing! Spot on! If only the rest of the world worked like this.

A huge thank you, and please keep up the good work. I have had absolutely no hesitation in recommending you.
Thanks again, Mrs Jay Berry

Can I just say how impressed I am with Pushchairs and Car Seats. The goods arrived so quickly and the whole communication of the order was fantastic. Thank you! Stuart Colvin

March

Thank you for your quick attention and excellent service.
Belinda

Dear Brenda!
Yesterday evening we recieved the stroller. Everything is fine. Many thanks for you and Pushchairs and Car Seats.co.uk.
Sincerely yours, Rais.

February

Brenda, It has been delivered and picked up, thank you for your quick response there is not a lot around like you these days.
Regards Jeff

Our Nipper 360 for our twins arrived this morning I just wanted to say thank you so much for all of your patience & help, I will recommend Pushchairs and Car Seats to others, the service provided was amazing.
Kind Regards, Collette

Dear Pushchairs and Car Seats shop team,
Just thought I would e.mail and let you know that the pushchair I ordered (see subject) on Sunday afternoon arrived by courier in perfect condition on Tuesday morning. I am a registered childminder and I needed this item for my business as my old one has sadly fallen apart. I just wanted to say thank you for giving such excellent, prompt service and to say that I would not hesitate to reccomend you to all of my childminding friends, (and I am a person who is famously dubious about internet shops) however so far yours has been brilliant, keep up the good work and I look forward to shopping with you in the future.
Yours most sincerely, Glennis

January

Dear Pushchairs and Car Seats team, Our order has arrived already, so thank you very much, we've been very impressed with your speed at processing and dispatching our order, particularly handy as it's a raincover to replace our old one which has just torn, especially good because of the weather today! Thanks once again, Best wishes, Philip

2009

December

My order arrived today! Thank you for a quick and excellent service!
Henriette

November

The pushchair arrived to great joys of contentment - thanks so much for all your help.
Sue

I would just like to say a big thank you for your swift and decisive assistance in getting this matter resolved without issue or incident. I can definitely say that I would have no hesitation in recommending your company to anyone…if only all businesses operated like yours!
Andrew

Thank you so much. The buggy arrived in good order and such a prompt delivery service. We are delighted!
Peter and Catherine

October

Just a quick word to say how happy I was when I received my order this morning. I had searched several shops here in the Republic of Ireland and they could not supply me with the Maclaren XLR and the car seat. It was such a joy when I opened my delivery to see how well it was packed and most of all how fast it was delivered. Thank you so much you have made an expectant mother very happy.
Fiona

We received our order the next day and all is fine - just wanted to say Thank You for an excellent service.
Nadja

September

I just wanted to say my order arrived promptly yesterday morning much to my delight and was exactly what Iwas looking for. My pushchair (mutsy urban rider) has a large frame and Icouldn't find a cup holder to fit. Your website was really easy to use and thank you for the emails updating me with my order details.
Rosalie

Firstly a big thankyou for your kind help with rectifying the problem with such efficiency. Also please kindly extend my gratitude to Recaro. I am very pleased with the excellent customer service provided by all. As this was a safety issue I was naturally very concerned with this whole matter and was pleasantly surprised with how well everyone responded and how each has bent over backwards to be of such great help.
Pam

August

Just to let you know I received my order this morning, everything was ok, many thanks for the quick delivery, very happy with purchase, kind regards
Mrs Holmes

I had to send a email to let you know about the fantastic service, choice and price I have received from you. I ordered a car seat, base and a totchair yesterday at 3-10 and it was at my home address this morning before 11!!!! what a fantastic service! you have made my day as we had a car accident on saturday so had to get a new seat before I could take my son out in the car. I was expecting to have to wait until at least thursday as I had missed the 3 o clock ordering time. thank you again and I will be telling all my friends about your site. We are now off to the park!
Amanda and baby Jacob

Thank you for the fast delivery, excellent pushchair. [Baby Jogger City Mini]
Charlene

July

Thank you very much for excellent customer service. Not only was the product much cheaper than anywhere else online, it was also delivered, free of charge, within 24 hours! I will definitely recommend Baby World to friends and family.
Beth

June

I just wanted to say how happy I am with the Pushchairs and Car Seats service, I have now had three fantastic shopping experiences with you. Your customer service is by far the best available, something that the likes of mothercare could do with following! Thank you once again.
Nicola M

Just wanted to say that I took delivery today of the items and I am now a very happy mum to be indeed!! Thanks very much for putting up with all my questions and we will certainly be ordering from you again.
Kelly

Very many thanks for your excellent support in this matter. This made the experience much less painful and I will definitely recommend your organisation to my friends!
Laurence

Will definitely use Pushchairs and Car Seats again.
Jane

Thanks again for all your help, it has been one the easiest shopping transactions I have ever made.
Nicola

Just wanted to send an email to thank you for the speedy processing of our order. I placed an order in the morning and it was delivered same day! I was impressed with how efficient you are. It's great that you are a local business. We will definitely be shopping with Pushchairs and Car Seats again.
Julie

May

Thanks for the speedy reply!!! Blinding service from Pushchairs and Car Seats as ever!
Alison

Received today thanks for your promt service
Rob

Just wanted to thank you for a fantastic internet shopping service, my order arrived today. Will definitely use this site again and recommend to my mum & friends.
Lynn

I can't say thank you enough for ensuring that the order was delivered as promised, and to congratulate you on your exceptional customer service.
Merrin

April

Many thanks for the prompt service. You'll be pleased to know we've recently recommended your website/showroom to friends.
Ray

I just wanted to get in touch to say thank you. I ordered over the phone yesterday and it arrived before lunch today! the pram looks great, not had chance to use it or check all the accessories yet but it nice and refreshing to have such warm and friendly service, and deal with a real human for a change! I look forward to dealing with you in the future.
Katy

March

Just a quick email to say how pleased I am at the speed of delivery my car seat took to arrive. I have been messed about by another website since 6th Feb for the same item but I ordered from yours Monday and it arrived on the Wednesday. Well done, will definitely use your site for all my childrens purchases in the future.Thank you so much, customer service like this is very rare these days.
Fiona D

My Grandaughter's car seat was delivered as promised on Thursday, thank you. I have to say Brenda that your efficiency is something for you and Pushchairs and Car Seats to be proud of. After sales services are something that everyone hopes will be good but sadly this is not always the case. Pushchairs and Car Seats for me definitely come at the top of the list for sales and after sales to give an excellent shopping experience without worry. I will definitely use Pushchairs and Car Seats again and certainly recommend you to others. Once again Many Thanks.
Gillian T

I'd just like to say that I have been very impressed with the speed and quality of service from Pushchairs and Car Seats, even when dealing with an awkward so-and-so in a foreign country who only wants to buy a raincover for 12 pounds!
Jason, Sweden

Thanks for the order which arrived in an unbelievably short time! Everything is perfect and as described- I look forward to buying from you again in the future.
Lis F

Thank you for my order that arrived today – very impressed with the quick delivery!!
Alison E

February

Just a quick note to say how pleased I was with the service I had today when I visited your shop for the first time. I don't know the name of the person that I saw but I can't remember being looked after so well. My vast queries on pushchairs and carseats and carriers were patiently listened to and I'm thrilled to bits with the hippychick hip seat that I bought. I wasn't too sure when I first tried it on but once I got the position right it's just the job. So many many thanks and I will be telling any baby friends I have all about your fab shop.
Ann

I just what to say what a fantastic transaction this has been. Smooth sailing all the way & the speed in which my package came was amazing. I am so impressed & will definately be using your services again. I will also be recommending your site to every parent I know!
Jessica C

Although I didn't place my order until around 11:30am I was totally gob smacked when my package arrived the next day before 9:30am. Fantastic service and wouldn't hesitate to order from Pushchairs and Car Seats again. I have already reccommended Pushchairs and Car Seats to my friends at work.
Carl

wanted to thank you so much, cant believe my order has arrived already and all the way to Ireland! That was quick. Delighted with the buggy and the price. Our daughter is 8 and has special needs and we couldnt find a pushchair for her anywhere, until we visted your site and found the Maclaren Major Elite. You can't imagine what a difference having this pushchair will make. Thanks so much again, will make sure to spread the good word about your site.
Susan C

I ordered a Littlelife baby carrier from you on Monday night. I am extremely impressed that despite all the problems around the country with the weather, my order arrived this morning (Wednesday). I have to say that I think Pushchairs and Car Seats is fantastic on price and service, and I will definitely shop with you again.
Viv

Boy, that was quick! In less than 18 hours, and notwithstanding the horrendous weather, the travel cot arrived! It has been assembled and looks good. I am sure my little granddaughter will be very comfy when she comes to stay. Very many thanks for such good service.
Judy

I just wanted to thank you for all your help in placing my phone order. The baby carrier arrived today. What a superb service you have given me. No problems from start to finish and I will certainly recommend you to friends. Good luck with your business in these hard times.
Catherine

I will be shopping with you again and have already been directing friends to your site - and will continue to do so.
Lowri

January

Many thanks for your reply and flexibility. Must say I am impressed with your service so far. Ordered two products last week that came within 48 hours. Telephoned staff and asked that I be contacted when some items come into stock and the response I received was most welcoming.
Lorraine - Happy Shopper!!!

I received our order this morning after only ordering it yesterday and I wanted to write to say how impressed I am that it was dispatched so quickly and arrived so quickly. The customer service is excellent and I will definitely order from you again.
Julianne

Hello, I just wanted to say a big thank you for the really impressive service I just received from Pushchairs and Car Seats! I placed my order on the 22nd January and received in First Class post on the 23rd!! Everything arrived in tact and in good order. I am so impressed and will definitely be buying from you again! I have to also say that during my pregnancy, your articles and FAQ always kept me well informed and my Antenatal club always kept me informed as well as entertained. Thank you Pushchairs and Car Seats! You’re fabulous!
Irene

Thank you very much - my order arrived on time.
Phill

Thank you so much for all the help you gave us in relation to getting us our lovely Winnie the Pooh nursery set. It arrived before christmas and is now ready and waiting for the little arrival to fill it!
Nicola and Barry

Many thanks for the excellent service will definately be using you again in the future.
Louise

Thanks for your excellent service.
Annie

As a very recent granddad of twins, I have been hurled into the world of babies again and so much has changed. I have found your website extremely helpful in providing information, views and opinions about the many products in the market today. This has helped me to make decisions about the best products and where to get them from in an commercially unbiased way. You're also very competitive when it comes to price. Keep up the good work and pass on my best wishes to the team. Steve

Ordered yesterday - received this morning - fantastic service - Thank you
Anne

Just a quick note to say thank you for the very quick dispatch of my order. I spoke with someone in the office yesterday & received it this morning- fantastic service! Thanks again.
Julie

I received the order yesterday and am delighted with the sleeping bags - thanks also for the room thermometer which will be very useful in such a hot climate. Vanessa

I have just received my first order from you and am really impressed with your service - I ordered several things from various companies at the same time and yours is the only one to have arrived so quickly. I will definitely use / recommend you again. Well done!
Helen

I received the golf club on Saturday morning, many thanks. I've always thought it a bit of a risk ordering on the internet but I have no hesitation whatsoever in ordering from yourselves again. I will also certainly recommend you to friends!
Pam

2008

December

I wanted to thank you for your incredible service. I don't think I have ever dealt with such an efficient outfit. Thank you for getting my order to me so quickly and it's all there and nothing's damaged! Seasons Greetings to you all.
Una

I am just writing this e mail to thank you and your company very, very much. I contacted you on Monday about your available stock of Britax Vigour 3+ pushchairs as we had had a delivery issue (14 weeks) with another online retailer and you were incredibly helpful. My husband and I then decided to bite the bullet and order one from you that arrived less than 24 hours later... We are so relieved and grateful to you for your superb service and will be most certainly coming up to visit you after our little one arrives. I will most certainly recommend you to friends.
Mr & Mrs Crook

Many thanks for your prompt reply it is much appreciated and excellent customer service.
Mariahelena

Many thanks, that's really good service. I'll definitely buy from Pushchairs and Car Seats again.
Mark

Thank you kindly. I've shopped around here and Pushchairs and Car Seats are by far the best value that I can find.
Alison

Superb delivery and service and wow what a pushchair - I am going to be like a supersonic grannie! - my partner is thinking of turning it into a golf trolley when my grandson has grown out of it!
Diane

November

Thank you for your help and I would like to congratulate your company for such efficient shopping on line. When I get the photos of the twins I will send you them.
Jim

Many thanks for the fantastic service received by yourselves. My order for a Mini City Raincover came today! Extremely prompt and efficient turn around time. Many thanks again - and the little sleep tips books and money off voucher was a nice touch too. I will certainly be visiting the Baby World website again soon.
Jenny

Haven't opened box yet, but sure contents fine so just a quick note to say a huge thank you for such prompt service and brilliant customer care - counts for a lot these days! Diana

I am dropping you a line just to say how impressed I am with the service I have recieved from Pushchairs and Car Seats, especially Peter! It is so refreshing to be able to come somewhere which is helpful, well priced and friendly. I am recommending you to all my friends!
Louise

I would like to congratulate Pushchairs and Car Seats for an outstanding service. I called Peter to discuss my options regarding a baby seat being fitted in my renault scenic he was very helpful and I made the decision to visit Pushchairs and Car Seats so John could ensure I purchased the correct one. Unfortunately due to te complexity of my car he was not happy to sell me the one I originally had decided on. So I returned the following day where Peter went through various options and spent a very long time ensuring the seat that I purchased was the safest one for my baby. I am so impressed with the knowledge, service, time and patience that was given to me. I do not believe you would get this anywhere I else. I will definitely be using Pushchairs and Car Seats for further items and recommending them to all my friends. I believe other stores could learn alot from their outstanding service, well done.
Mrs O'Leary

Can I just thank everyone in Pushchairs and Car Seats for the super service and amazingly quick delivery to Rep of Ireland, my Baby Jogger City Mini Double arrived first thing this morning (Thursday) after only placing my order late Monday night. I am thrilled with it. Thank you again, Iwill be back and will be recommending you to all.
Therese

Thank you for agreeing to accept this return and refund me. As discussed with Peter, I only wish I'd bought my Bugaboo from your company first. After being let down and messed around by 3 other companies who either didn't have items in stock or kept me waiting for months for delivery, Pushchairs and Car Seats had the full range and delivered the next day - you are clearly the company to go to for anyone wanting Bugaboo! Fantastic service - thank you. As you can see from your records, I've already been back since :o)
S Weaver

I just wanted to thank you again for shipping my product to me in the United States, I cannot tell you how appreciative I am. I got something I couldn't get here in the States and fast from your site. Pushchairs and Car Seats.com was excellent customer service too! Thank you again, too bad you weren't world wide your site has EVERYTHING a mum could ask for!! I will definitely be recommending you to my friends in the UK! Thanks.
DJ Hovivian

Thank you for excellent customer service, I received the parcel this morning.
M Jarman

October

Thank you so much for the delivery of Jane twin pushchair I can not believe how quickly it came, I ordered it on Monday and it arrived Tuesday!
My daughter was thrilled because we have been waiting for another company claiming to that they are the biggest in the UK to deliver the same item since the 19th August and they still hadn't delivered which is why I ordered from your company on Monday.
All that remains is for me to get a refund from them which I also anticipate will take a while!
I will certainly be recommending you to other people I also have two other daughters who at some time will be having babies and we shall definitely be buying pushchairs etc from you. Thank you once again.
Mrs J Humphreys

The replacement apron cover has arrived. Thank you so much for sorting this out so promptly and for the very efficient communication of progress. I am extremely impressed with the customer service I have received from shop.Pushchairs and Car Seats.co.uk and the very professional and personal approach that you have given. Keep up the good work!
Natasha

Just to say I was very impressed at how quickly the seat was dispatched and arrived. I will be recommending you.
Shona

September

We received our buggy on Wednesday.We found your service extremely efficient and reliable.Many thanks and many compliments on a wonderful service.
Laurena

That's fantastic - thank you for getting back to me so quickly on this. I will definitely use your site again and will recommend it to friends - and being in my early 30s I have lots of friends who are only starting a family (like me!)
Lynda

I'd just like to say I phoned up and ordered two Jane team baby walkers late monday afternoon and recieved them tuesday what amazing service thankyou, you have restored my faith in people being kind and giving good service. Thankyou you have made my two grandsons very, very happy.
Mrs B Read

I would just like to thank you for what I can only regard as a fantastic service. My order was shipped at 5:08 pm yesterday and was received today. I ordered it on 16/09/2008 at 20:30 and now it is here and in use. Less than 48 hours. Thank you very much.
M Mortimer

Just wanted to say how impressed I am with your service! I ordered from you yesterday afternoon and both products arrived this morning - thank you!
Suzanna

Dear Brenda and team. You know I ordered two Jane Team Babywalkers late Monday daytime and they were here by the next day (Tuesday 9th September). What excellent service and you are also friendly and helpful. Thank you so much. Your company is amazing and I will recommend your business to anyone, really thank you so very very much.
Belinda

I am writing to say how pleased I am with the service I have received from Pushchairs and Car Seats, I have struggled to buy this pushchair from 2 different company who took my money and then a few days later said they were all out of stock and that I would need to wait a month. It was so great to be able to order something, pay for it and it arrive promptly the following day. I am impressed with the service and I will be recommending the website to my friends.
Anne-Marie

August

Received my parcel first thing this morning. It is so nice to do business with a professional and reliable source. Will keep you in my list of favourites and hopefully buy from you again.
Marie

July

I'd just like to say how impressed I was with the speed in which my maclaren footmuff was delivered. I ordered it on line on Tuesday night and it was with me by Thursday morning. I will be telling all my friends with children how good you are.
Judith

May

I just wanted to say thank you for your, as usual I might add, superb customer service. This time you did surpass yourself though, I ordered Tuesday morning and the goods were here Wednesday around 8am! If only we could buy EVERYTHING through Pushchairs and Car Seats ;o)
Hannah

April

Many thanks for the prompt service I have received after placing an order with you for a wooden memory toy.
Maxine

Just wanted to say thank you for such excellent customer service from Pushchairs and Car Seats. The changing unit we ordered yesterday morning, was delivered earlier today. I have dealt with many online baby stores now, and can safely say that Pushchairs and Car Seats is in the minority for the quality and speed of service given. I will definately use Pushchairs and Car Seats again and recommend you to friends.
Joanne

March

I just wanted to say thank you for the incredibly fast service. I ordered my baby cover in the afternoon and it arrived the next morning! Thank you very much.
Steph

Just thought that I’d let you know that my order arrived last Thursday the 6th of March thank you. I wanted to let you know that I was really blown away that I had received it so quickly and I am very grateful for that. I couldn’t believe that I only ordered it with you on Tuesday lunch time and it had arrived in my house at 10.30 on the following Thursday am! Less than 48 hrs! I have found it difficult to get things sent to Ireland since I moved here 2 yrs ago so this was a very positive experience, thank you
Cathy

Thank you for such excellent service, the goods arrived today, less than 24 hours after I ordered them! I shall definitely order from you again in the future.
Melanie

February

Its a pleasure dealing with an efficient company. We look forward to purchasing from you in the future.
Dave and Deb

May I just say what a fantastic service I received from yourselves at Baby world. I ordered the baby jogger on Thurs and was out running with it on Friday teatime. It is fantastic and so is your service and website, if you need any sort of recommendation , please don't hesitate to ask. Thank you again.
Claire

I just wanted to say thank you for the quick dispatch of our recent order and for the fantastic service we've received on both of our orders with you. Thank you. Your efforts are much appreciated.
Sara

I just thought I would send a quick email to say a big Thank You for such a great service. I am really impressed with how quickly I received my pushchair. Many thanks
Jo

Thanks! Delivery received Monday. Impressed with swift service and very pleased with goods. Hope to use you again in future....
Tracey

January

Hello Pushchairs and Car Seats Just cannot believe how quickly you have delivered my items! Only place order yesterday afternoon! It all looks wonderful, just need to assemble pram, shall leave that to my husband; thanks again, shall definitely use you again.
Nichola

Just wanted to say thank you once again for your prompt delivery of my goods. This is the third order I have had from you and I am very impressed by your service - I will be recommending you to all of my friends!
Nadine

The Quinny Buzz 4 arrived yesterday great service thank you for your efficiency.we wiil defantly use baby world in the future.
David

I ordered a car seat last friday after checking with yourself that it was in stock. It arrived on Monday morning. may i thank you and your colleagues for such excellent service.
Tim

I have been so impressed with Pushchairs and Car Seats prices and customer service so thank you and I will definitely be shopping with you again plus I love the 5% discount!
Phillipa

Good morning, just a note to thank you for your excellent service. The Maclaren arrived this morning in 1st class condition. We are both delighted with your company and would not hesitated to recommend you to our friends. Wishing you continued success.
Shirley

Purchase recieved within 5 days of order excellent service thank you.
Elizabeth

Thank you for the speedy and efficient service and delivery of our baby car seat. Other mainstream retailers have let us down and it is nice to receive good service for a change!
Amy

2007

December

I have recieved the tigex bath ring that i ordered yesterday afternoon. I was very shocked and surprised when this item arrived this morning. Many many thanks for the very fast delivery. I would definatley use you again if you always deliver so fast. MERRY CHRISTMAS
Louise

Just wanted to say thanks for your excellent service and very prompt handling & shipping. Much appreciated. Best wishes for Christmas & the New Year.
Jane

May I just say how impressed we have been with your excellent service. We came to your showroom last Saturday to buy the above pushchair, which was delivered to my daughter today and she is delighted with it. It has been a pleasure to deal with you and I will certainly be recommending Pushchairs and Car Seats to other parents/grandparents.
Caroline

July

Hi I just wanted to let you know that I recieved my goods this morning , and to say thank you for such excellent customer service. From placing the order online, right through to the very quick delivery . Will definately be dealing with you again.
Debbie

Just a quick line to say how delighted we were with the quality of the build and design of the Jane baby walker. We were equally impressed that it arrived within 48 hours. Thank you for the excellent service.
Alwyn

Your communication and service has been great. The pram arrived today. We hope to use your services again in the future.
Stephen.

I would just like to say that over the years that I have had my children (I have 4), and prior to having them too, I haven’t come across service as prompt, professional & friendly as that that I have got from Pushchairs and Car Seats. Thank you!
Jolene

June

I can't begin to tell you how impressed I've been with Pushchairs and Car Seats! Every transaction has been incredibly easy. Thanks so much.
Shona

I wanted to write and thank you - the website is great, really easy to use and I couldn't believe the speed of the delivery. I placed my order late on Wednesday evening and my parcel arrived at 8.30 am on Friday! I was delighted with the products I ordered and yours were the keenest prices online. I will certainly shop with you again and I will be recommending you to my friends.
Helen

I just want to compliment your company on a very efficient service. I shall be doing all my online shopping at Pushchairs and Car Seats in future.
Nigel

May

Really appreciate the positive online service (I wish we had more clients like Pushchairs and Car Seats!)
Tim

I shop over the net on a weekly basis and I can honestly say that this is one of the best for customer services I have come across. I ordered a pair of Croc Boots for my daughter over the net, when I rang to confirm availability the lady was really helpful. Thanks again for the service.
Ali

I though the customer service you gave at Pushchairs and Car Seats was fantastic-thank you so much as internet shopping is usually a complete headache!!
Jo

Hi, I'm a regular on your fabby site, especially the discussion forums and antenatal groups - I've certainly found it comforting to be able to talk to these women who are in the same boat as me.
Liz

Dear Pushchairs and Car Seats
I wanted to thank you for the items we purchased from you. They are simply the best baby products we have ever had - the bags are so well sewn together and our children absolutely love them.
Thanks again
Greg

I had to write and say how impressed I was with Pushchairs and Car Seats. I put in my order on Friday afternoon... and it arrived first thing Saturday morning. Fantastic. Internet shopping as it should be.
Hannah

Many thanks for your excellent service. The rucksacks are gorgeous - thank you! Kind regards,
Liz

You guys offer great service and I highly recommend you to all my friends.
Gabie

April

Just to say thank you for your excellent service. I only ordered the Draco travel cot yesterday and it arrived first thing this morning, without me having to pay through the nose for shipping! The product is great and my wife is over the moon with it.
Andrew

Many thanks for your excellent service
Pat

Dear Pushchairs and Car Seats Sales Team, I placed my order on Friday afternoon and am very impressed. My delivery arrived the following Monday before lunch time. I phoned your sales team and spoke to a lovely lady called Jo, who was able to answer all my questions that I had about the items I wanted to order. Well done on a fantastic professional service and well informed sales team!
Jenny

March

Lovely features on baby signing on your site (well done!) and I see that we are mentioned by a parent in your selection of mums thoughts on signing with their babies! That was lovely.
Sasha

DOUBLE THANK YOU as the items arrived today - if that's not customer service, I don't know what is!
Posey

I cannot thank you and your company enough, what a wonderful service. The lovely childseat and other goods arrived within 24 hours of me ordring them from you fab website! I will recommend you to all my friends with little ones..
Mariska

Just a quick note to say thank you for the most brilliant service - great website, quick despatch and delivery and fantastic car seat.
Kate

February

Just wanted to say how impressed I have been with the speed of the delivery and accuracy of the contents of it. I have never used baby world before but will certainly again and recommend it to the rest of the mums at baby club. Also you are the only place I could get the maxi cosi tobi. All other places are saying no stock for up to two months so well done.
Ginnie

I'm really impressed with the service that you provide and well definitely be using the site again!
Zia

Thank you for you fast and prompt response. The product arrived today (within 48 hours) and your company has been a joy to deal with. Great service.... great communication
Toby

I just wanted to say thank you for your excellent efficient service. The items arrived this morning.
Lucy

Thankyou very much for your speedy delivery, refund and excellent customer service, I will not hesitate to recomend Pushchairs and Car Seats. Thanks again
Sam

Just wanted to thank you for such a fab service! I ordered some crocs wellies yesterday morning and they arrived this morning, less than 24 hours later (and on a Saturday)! I'm very impressed and will be recommending you to friends.
Billie

Just to say how impressed I was with the Pushchairs and Car Seats shop! I only ordered a 'Hippychick' Hip Seat yesterday afternoon, and it got here this morning
Gill

Just wanted to thank you for your help regarding my recent order. The car seats fit beautifully and I must confess I am very impressed with how secure they are. The older kids are already fighting over the Doomoo seat, so I think the baby is already out on it's ear.
Andree

January

Just a quick line to say how impressed I've been by your service. Wonderfully prompt and in good order.
Simon

Wow, thanks for the fantastic quick delivery. My 4 year old is absolutely delighted to have it for the weekend.
Christina

Hope you are all well and keep up the good work with your website
Ellen

WOW…. what great service I only ordered the Cars bedroom stickers set yesterday (Tues) and they arrived this morning (Wed)… If only all parcels were delivered as fast.
Melanie

I would just like to say a big thank you for your excellent service. We ordered a new car seat just before Xmas and it was delivered within less than 24 hours - how's that for service?
Katherine

2006

December

Just wanted to say thank you for your quick service. I placed an order for a buggy on Saturday before Christmas and received it this morning. I thought it would take longer due to Christmas and New Year period so was really surprised. Will definitely be shopping with you again in the future.
Sarah

Hi,I would just like to say thank you. I am really pleased that my item was on time and that everything was in order.
Michelle

Thanks. Received today. Boy you're fast. Brilliant.
Nicola

WOW !! what a brilliant service. I ordered a baby bouncer yesterday at 1.30 pm and it has just arrived. Thank you very much. I will be very glad to recommend you to all my friends.
Marjorie

I could not believe how quick the item arrived, and it was in perfect condition. I would certainly recommend your company in future.
David

I just wanted to say how extremley happy I am with your speedy service. My order arrived today.
Helen

May I thank Pushchairs and Car Seats for the excellent service provided when ordering a twin pram for my daughter. I had been let down by a local baby shop and looked on the internet. After contacting Pushchairs and Car Seats I was so pleased they had the pram we had chosen and together with their very helpful staff I ordered the pram, the very next day the pram arrived along with all the accessories. WHAT AN EXCELLENT SERVICE . My daugher and I will be more than pleased to recommend Pushchairs and Car Seats in the future. THANKYOU ONCE AGAIN.
Jean

We thank you for your prompt service, good price and simple to use web site - we shall be pleased to recommend you to our friends
Graham

Thank you for such brilliant service. I have never dealt with such a friendly customer orientated company before.
Sally

November

I just wanted to send a quick mail to thank you so much for all your help. We received the parts for our Mookie Trike on Saturday morning and it is now up and running again and I have one very happy 1 year old!

I am definitely going to check your site for any further baby equipment which we need and tell all my friends too! It makes such a refreshing change to deal with such an efficient and professional company.
Harriet

Absolutely brilliant. All received in perfect condition this morning. Thank you for being such a prompt supplier. I will use you again!
Tamlyn

I was absolutely delighted with the brilliant service from Pushchairs and Car Seats. The item arrived next day. just wanted to say thank you as customer service is SO important and you seem to have got it right.
Nicola

Thank you so much for your very helpful service. I look forward to receiving my pram and car seat today. I’d also like to mention how fast, efficient and helpful Brenda was when I rang.
Hayley

Just recieved my order and delighted with the products. I've been very impressed with the service and my children and their friends will be getting some great christmas pressies - I may still be coming back to order more.
Penny

Thanks for sorting out the bugaboo base that had a faulty strap. Unbelievably Bugaboo would not send a washer that was faulty but you swapped the base the next day and went out of your way to help. I will recommend you at every opportunity and be back for more
Matthew

Hi, I just thought I'd write to you and say thank you for the good service you have provided so far. I bought a Recaro Young Sport baby car seat from you on Sunday night on the Internet and it arrived on Tuesday morning.
Paul

Thank you! My Jane footmuff arrived today less that 24hrs after it was ordered. I've been waiting for 3 weeks for one from another shop and I only wish I'd known about you first!
Claire

We’ll certainly be back, got me eye on some stair gates, once we decide which stairs need protection!
Colin

Excellent Service!
Simon

I would just like to say that I am extremely pleased with how quickly your company dealt with my order. I needed my items in a hurry (even though you weren't aware of this) and I received them in record time. Infact in less than 24 hours!
Thank you so much, I rarely experience such professionalism.
Karen

October

Just to say thanks for such quick delivery and efficient service. I only ordered the goods around yesterday lunchtime and they were delivered at 9.20 this morning! Brilliant.
Becky

I received the Thomas Squirters Sat. & just wanted to thank you again for your help. I'm probably going to give them to my grandson for Halloween. Maybe I'll email a picture of him with them to you.
Hilary

I'd just like to take this opportunity to say thank you for resolving the issue regards our car seat so quickly. The help you gave my wife in resolving this and for arranging dispatch of a replacment car seat to us almost immedatley is really appreciated and I would recomend your company to other peaple for the high level of customer service alone.
Barry

My goodness, such efficieny. It is an absolute pleasure doing business with your organisation. I intend to do more.
Claire

I wanted to just let you know that the pushchair I ordered wednesday tea time was delivered this morning at 8am. We are very impressed with such a speedy reliable service. My daughter is delighted with it and insisted on eating her toast this morning whilst sat in it.
We will recommend your company to all our friends, some with babies and some with children with special needs.
Ruth

September

Just to say thank you for such a prompt and excellent service. My Maclaren Major Elite arrived today and in perfect condition. I am very happy with it and will recommend Pushchairs and Car Seats to anyone else interested in making purchases like this.
Melanie

Just wanted to say thank you for the order I placed yesterday, which arrived this morning. Great service and efficient ordering process. I will recommend your company to all my friends.
Lisa

Booster seats ordered yesterday (20.9.06 14:44) arrived this am! Excellent service!!
Ruth

Many thanks for prompt response and notification of shipment. It is so nice to receive caring emails. My grandson is not due until January but I think he will love this as will his parents!
Eline

I would just like to say ‘thanks’ for your time last week and the excellent demonstration you gave us of all the products. We are most definitely sold on the Bebe Confort Pushchair amongst other things! And will be in touch soon about ordering.
Jane

 

August

I have been meaning to email you for the past two weeks - but soooooo busy! All i can say that my trip over to you the other day has been the most sucessful ever! The doomoo is just amazing - has really made a massive difference to Harry. We take it everywhere! It is just perfect and he looks lush in it! Two of our friends have now brought one. I also have a friend who said she will get it from you - so i am going to come over again soon if that is ok?
Mia

I received the shipment today - the stikarounds are perfect! Thank you very much for all your assistance!
Mina

The Natures Nest cradle arrived to our home in Ireland on Monday of this week after only having been ordered last Wednesday. That is excellent service, thank you! It looks terrific. Now we hope our first grandchild due in three weeks will arrive in a timely fashion also!
Johanna

Just wanted to say thank you for shipping the sunshade out to us in Singapore. We received it on Monday afternoon, which was a lot quicker than I thought. Many thanks again. We will definitely be using Pushchairs and Car Seats again and recommend you to others.
Andrew

Thankyou so much for being so pleasant and helpful over the telephone! My mother in law (who placed the order), and I have been very impressed with the customer service and look forward to buying more baby supplies from you!
Zara

Thank you very much for your speedy delivery and excellent customer service. have recently had a very bad experience with buying online. You have restored my faith. Will recommend you to friends.
Sarah

Yesterday was the first time I shopped with Pushchairs and Car Seats, and I’d just like to say how impressed I was with the service. My order arrived today and all items are present and correct.
I look forward to shopping with you again soon.
Karen

Just a quick email to thank you for the very fast delivery of the car seat and isofix base - I placed the order online on Sunday night, and it was delivered by Tuesday lunchtime. I would certainly recommend your site and I will be using it again.
Louise Woods

Just a quick note to thank you for your time and patience with us this morning, we really thought your service was excellent - We'll be recommending you to everyone we know.
Gary

Your website is more than just a shop. It's fantastic. Well done.
Ellen

Thanks very much for the prompt service. I will continue to think highly of Pushchairs and Car Seats in the future.
Martin

It just occurred to me that I've been so busy out and about with my fab new Jane Powertwin that I never wrote to say how fantastic I think your site is!
Gemma Gould

Thank you so much for the excellent customer service that I received when a fault developed on a car seat. I don’t think I have ever received replacement goods so quickly. I only phoned on Thursday afternoon and Friday morning before 10AM a replacement was delivered. Wow!! Thank you from myself and my son who is now very happy with his ‘comfy’ car seat.
Rebecca

I have already received the Britax car seat today, and my son liked it a lot! Thanks a lot for your very fast and excellent service!
Hanneke

Thank you for taking the trouble to email me back. All is well thank you as the Baby Den arrived this morning and has already been put together and is in full use by my grand-daughter! I have even had a picture of her via webcam! It is certainly a lot bigger than the little " lobster Pot" that her Dad spent a lot of his time in 28 years ago. I really appreciate the really quick and efficient service you have given - I will certainly come back to Pushchairs and Car Seats again.
Angela

Hello, Recieved goods today, the buggy looks fantastic, just what we wer'e after! thanks again
Lorraine

Thank you so much for your speedy and effective service.... goods delivered today despite only being ordered on Saturday!
Maria

Thanks so much for the excellent service
Claire

Thank you very much. I feel the service you offer is excellent. Last time I received my order the following day and this order seems to be already on it's way nice and promptly. I would like to thank you once again and I have recommended your site to my friends.
Cheryl

Just a note to say thank you very much to the lady that sorted out a ‘sea-blue’ pair of Crocs for my son Dougie. They arrived yesterday – just one day after ordering and I have not been able to prise them off his feet since I opened the envelope. He wore them to bed, he wore them in bed and he wore them to breakfast with his PJs. Result!
Naomi

Just a quick message to say thank you for my delivery today. Everything arrived promptly, and my whole experience ordering from Pushchairs and Car Seats has been extremely positive. Even down to the tiny buzzing toy that was included in the package and has been an unexpected source of joy (!) to my 10 month old.
Alex

Thank You Very Much!! You and your company provide excellent customer service and I just wanted to acknowledge this and let you know that it was greatly appreciated!
Ana and Jerry

Just received my order and its brilliant for my son who has had a hip operation and is now in a spica cast.
Thanks so much.
Catherine

I'm writing to say how fantastic your website is and also to say thank you for the speedy delivery of a Maclaren pushchair I ordered last week. After hearing all sorts of horror stories about ordering off the internet, I thought I would give it a go, I couldn't believe the next day after ordering the pushchair it had arrived! My husband and I are very impressed with your service and will be recommending your shop/website to friends.
Esther

Just to say I got my bebconfort high trek delivered to my mums today and have just been for a play around with it. Obviously baby is a wee bit away yet, and its difficult until you really have to totally use it, but its impressive certainly. I got Azur blue as I found out I am having a little boy. Its gorgeous. love the manouverability of it - which is primarily the most important thing for me.
Dani

Thank you so much for the quickness of getting the trunki to me - less then 24 hours after ordering - it was very much appreciated and my 3 year old loves it. Many thanks again for such a quick service.
Amanda

I would just like to say that yet again I am impressed with the good service from Pushchairs and Car Seats. I ordered some breast milk storage bags on Monday morning and they arrived this morning less than 24 hours later.
Thank you for this efficient service.
Fiona

Hi! I just want to say I think I've been spoiled by the excellent service and almost surreally fast delivery times at Pushchairs and Car Seats. Ten days ago I placed an order with one of your competitors, and having heard nothing, dropped them an email on Friday. Today - Monday - they write back to say that the item has been discontinued. Why was it even on their site then?! Well, that will teach me. I'm sticking with Pushchairs and Car Seats from now on.
Myfanwy

July

Ohhh I placed an order with you for some childrens crocs yesterday afternoon and WOW there they were this morning - FANTASTIC service FAB items - many many thanks! And I didn't pay next day delivery, so I'm off now to show off the kids funky new shoes and tell EVERYONE where I got them from! Have a great weekend and thanks again.
Kara

Please accept my sincere thanks for delivering the delightful wooden rocking horse to my home. It was incredibly kind and thoughtful of you to take the time to go out of your way to do this. It was most unexpected. With warmest wishes.
Rachael

Thanks Caroline – everything arrived safely on Monday so thanks for that! No sign of baby yet (thank goodness) but all going well. Many thanks again for all your help
Andrea

I recieved my car seat this morning, many thanks for a speedy and efficent service, I will recommend your site to my friends. Kind regards
Natalie

You helped me last month in the order of some Kidsmill furniture (White Shakery) . We are really pleased with it (there were no external nail holes on the wardrobe!), the Dutch delivery men were incredibly nice (they even took off their clogs (they were really wearing clogs!) when coming in and out of the house!) and it looks fab. It was delivered the morning that I went into labour so perfect timing as well. Many thanks for your help again.
Laura

Wonderful! The Sleep Easy Cushion has arrived 24 hours after ordering! Excellent service, thanks a lot! Kind regards
Rianne

Just got the parcel right now. All in perfect condition. Thank you very much. great service from Pushchairs and Car Seats. Congratulations.
Norma

I just wanted to say a big THANK YOU for the car seat! I really didn't think I would ever get one in Titanium and am so pleased with it. I expect it would look really stylish in my Powertwin!
Fiona

Thanks. You've been very helpful and exceptionally friendly. We'll recommend you to other people.
Steve

I just wish to say thank you for your brilliant service and quick delivery. I now know where to come in the future and will be recommending you to others. Thanks again.
Nick

Just to say a big thanks for the speedy delivery. I was really impressed to have placed my order at 3pm on Thursday and to receive it Friday morning. It meant that we could test drive it at the weekend! Many thanks again.
Jane

I have just received my 3 enormous boxes, (I should have thought it through that I can't carry heavy things with my big bump!). Thank you very much, very excited to get them home and open them!
Kate

Just a quick one to say thanks so much for yesterday’s appointment - it was great to get your advice on everything. At the weekend I'll go through exactly what we want to order and get in touch again. Hopefully not so hot today.
Nicola

June

Many thanks, pushchair arrived today, excellent, and I only ordered it Wednesday night.My son and partner are very pleased with it, so thanks for the quick delivery.
Kim

Thank you very much indeed for sending us the items that we ordered. They were a godsend on the trip to Germany. We will use you again … when we need to buy something for Hector! With best wishes
Evan

Thank you for the time you took with Steve, Amelie and I in demonstrating the Jane Powertwin - we shall be contacting you slightly nearer the time to order so that we can have it ready at our new house. Amelie loves the Doomoo - think it may be difficult to prise it away from her when no. two arrives. I shall have a proper browse through the website and no doubt order further - plus, we will be back with our new car to see if the Aprica car seat fits - Steve was most impressed! Many thanks again, best wishes
Katie

May

Thanx a million for all the Help. You guys are stars. Thanx
Rod

Otto loves his car seat and enjoyed being pushed around in the McClaren Volo yesterday it is very nippy!!! Having seen your operation as a customer yesterday, and experienced your first rate personal service I was impressed. Best regards
Yvonne

Thank you very much indeed! I really do like these chairs and am very pleased that we have them! Thank you Kind Regards
Sean

Just wanted to say what good speedy service I received from your company. Ordered the pushchair at a very competitive price with no delivery cost and was delivered first thing next working day - absolutely fantastic. If anyone asks me about the pushchair, I will definitely tell them where I bought it from. Many thanks
Irene

I just wanted to say thank you for the fast delivery of my order for a car seat tray, Ionly ordered it on Wednesday morning and it was here by thursday morning. Your website store was the only one that sold the tray as a seperate item, not where I needed to buy a car seat as well. Once again many thanks
Joy

Just a quick note to say thanks for a speedy delivery of my goods that i ordered yesterday, recieved them at 11.00 am today. I am very impressed and will be shopping again with you and will recommend you to my friends.
Sharon

The pram arrived yesterday and is fantastic! We were so impressed with the speedy, friendly service. Thank you so much. Kind regards
Sam and Rob

Just a quick note to say thankyou for your quick and efficent service. Ii ordered a shade a babe on monday and received it yesterday, really very pleased with it, does exectly what it says and you were the only company who had the red/black version I wanted. Lewis thinks it's brilliant and it's going on holiday with us next week. Being a first time mum I've spent far too much money on gimmicky things! Shade a Babe is far from gimmicky, Idont know how we'd manage without it now. Thanks again
Michelle

We are very pleased with our new carrier and would like to say how impressed and happy we have been with your service, prices, product and delivery. Wish all on-line transactions could be so smooth and trouble free. Look forward to making further purchases with Pushchairs and Car Seats. Many thanks
Adrian

Received Yesterday, thanks. What an excellent service, we are very pleased, You are certainly beating the competition on delivery, the the easy fix base which we ordered with mothercare at the same time (because, unfortunately, you were out of stock) has still not been dispatched. lesson learnt!
Simon & Monique

Many thanks for your help with the hammock, its arrived safely and will be put up this weekend! Thanks again
Helen

Our order was delivered yesterday, many thanks for your advice and excellent service (including getting a scarce ISOFIX base for us and arranging delivery of everything to fit with us). We have already recommended Pushchairs and Car Seats to some of our NCT classmates! Many thanks
Mike and Fiona

Thank you once again for everything. Also I'm not sure if I ever thanked you for the gift which was sent with our order. Have a nice weekend.
Iris

Many thanks for sorting this out for me. I will take this chance to say that I am very happy with the service and advice I got from Pushchairs and Car Seats, it was great. Best Regards
Wigdan

Delivery man has been. 6 boxes to open. Very exciting! I know what Julian and I will be doing this evening! Many thanks for all your help. I'm really looking forward to opening everything up.
Sara

Well, Amanda gave birth to a beautiful 6lb 6oz girl, Francesca Charlotte Grace on the 27th and she took to her ‘nest’ like a duck to water. We just wanted to thank you for all your help. Thanks again for all your help and advice. Best wishes.
Steffan & Amanda

Thanks very much for your quick reply! That's great about the returns policy - it's definitely put my mind at rest. I would hate to spend all that money on a major bit of kit and then find I was stuck with it even if I didn't like it. I'll consult with my other half (I suppose he has to push the thing too!), but I'd say it's quite likely we'll be putting in an order through your website fairly soon. Thanks again for your help - and keep up the good work with the site - it's the best one I've seen so far...and I've been surfing a lot!!
Julianne

April

Still no signs of Issabella but lots of backache and Braxton hicks. Got the Aprica seat today and fitted it in the car. It’s a brilliant seat and I’m really impressed with it. It has loads of options, what I mean by that is, the 360 turn chair, the lie down option for 0-6 months. I’ve only just purchased it and I’ve not had the baby in there yet but I can honestly say that I’m more than happy to put my newborn in it and feel that the chair is doing its job. Thankyou to Caroline for being so nice on the phone and giving me the information about the 5% member discount.
Jayne

Everything has arrived - thank you! Will no doubt be in touch with more requests soon! Thanks for all your help.
Sara

Thanks very much for your quick reply! That's great about the returns policy - it's definitely put my mind at rest. I would hate to spend all that money on a major bit of kit and then find I was stuck with it even if I didn't like it. I'll consult with my other half (I suppose he has to push the thing too!), but I'd say it's quite likely we'll be putting in an order through your website fairly soon. Thanks again for your help - and keep up the good work with the site - it's the best one I've seen so far...and I've been surfing a lot!!
Julianne

Thanks for the prompt response and explanation, very impressed. Regards
Barrie

Thanks for a speedy service!
Sarah

Just wanted to say thanks for the excellent delivery (again) and for the warm toes we finally have! Patience is now 10 months old and as far as I can recall has only had warm feet twice but since her BabyLegs arrived this morning her feet have been warm at every nappy change since - and her 4 year old sister (who's home sick) has pinched a pair to keep her legs snuggly while she mopes about on the sofa! Thanks again
Jyacinth

March

Am very impressed with the speed of dispatch and delivery of rain cover I ordered for my granddaughters pram. It was ordered on the Wednesday and arrived at her home the following day. Many Thanks
Bev

If you have any questions regarding the Pushchairs and Car Seats shop Brenda is your customer service manager.

She can be reached by the following methods:
email: brenda@Pushchairs and Car Seats.co.uk
phone: 01491 821877 (during office hours: 09:00-17:00, Monday - Friday)
fax: 01491 821872

Pushchairs and Car Seats.com Ltd
The Slate Barn
Mongewell Park Farm
Mongewell
Wallingford
Oxon

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2004

December

Hello,
I can’t believe it – the chair was delivered today (next day) – what service. You have a very satisfied customer and we will be back!
Ian

Smooth and speedy transaction. I would use you again. Thanks!
Simon

Best customer service i've ever had. WELL DONE! I am very pleased with the BabyDan Stockholm,
Liz

I recently phoned and spoke to you about the Amby Natures Nest Baby Hammock. I did decide to purchase it and my 7 month old baby has been using it now for about a week and a half and I thought I'd write and give you some feedback.
Previously baby had been waking up regularly in her cot, so I was in and out to soothe her and try to get her back to sleep every two hours or so. The first night I put her in the hammock she took to it instantly and she slept for 7 hours uninterrupted. The second night she lay on her back, (she never does this, in fact she had been flipping onto her belly which I was a bit nervous about because of all the talk about SIDS and 'back is best'). Now she cannot turn onto her belly so that puts my mind to rest.
Any time she wakes up during the night she just arches her back and bounces herself back to sleep or is happy to lay there bouncing to entertain herself. I've seen her smiling knowing I'm putting her to bed in her hammock and squeals with delight as she bounces in it before she gets to her 'sleepy' time.
She wakes any time from 6am and where previously she would 'cough' or 'call' for me to pick her up immediately, now she bounces in her hammock until I get up at 7am. It warms my heart to look at her so happy and comfortable with her new bed and I can only say that I'm thrilled with it because now I can also get some sleep. Happy mummy = happy baby.
Furthermore, thank you for your prompt delivery, the delivery man was intrigued by my loud exclamation of delight at it's arrival!
Kind Regards,
Lorraine

Many thanks for your efficient supply and delivery. We are very pleased with the Loola.
Best regards
Laura

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November

The changing bag is great. Many, many thanks for your help with my recent orders. It's been a pleasure working with the Pushchairs and Car Seats shop. Regards,
Lisa

I just had to get in touch and tell you how VERY impressed I am with your service. I placed an order with you at around 3pm yesterday (19/11) and it arrived at my house before 9am this morning (20/11)! I nearly fainted when the postman gave it to me! I live in Inverness and so many companies act like this is on the moon somewhere, taking weeks to deliver. So to get service like yours is unheard of. I use a very busy message board for mums with kids the same age as mine and I have posted on there telling everyone how wonderful you are!!
Many thanks again,
Susan

Just a "well done and thank you". Yesterday I ordered online a baby wetsuit for my son. It arrived this morning. Great service, great service sets the good companies apart from the rest.
Well done
Conrad

I would just like to thank you for your excellent service. I called on Monday to order the Zooper shopper combo pram, the lady that dealt with my order was very helpful and very cheerful it was a delight to speak to her. I received the goods the next day as promised which doesn’t always happen nowadays. Your website is very easy to use and has all the information any new mum could need, I will be passing on this info to all my friends and colleagues.
Thank you again.
Pippa

Thank you for your brilliant service. I needed a replacement pram urgently after I broke my pram. I read your website and noticed that you could despatch my order in 1-2 working days. You were the only website that I found that made such a promise and I was amazed that you could process, pick and deliver in a couple of days. I telephoned Victoria at Pushchairs and Car Seats and she assured me that if I ordered over the internet that morning, the pram would be dispatched that day and would probably be with me the next day. My husband snorted cynically and said "I'll believe it when I see it". I ordered the Bebe Confort Loola at 10am on Monday morning and the pram arrived at 11am Tuesday morning! I am delighted with the pram and grateful for your excellent service.
Many thanks
Gillian

Hello - Thank you so much for your speedy service and assistance , second to none. Have certainly learnt that some bigger companies may be slightly cheaper but will think nothing of letting customers down.
Many thanks
Amanda

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October

Pushchairs and Car Seats,
Fantastic service, item delivered the very next day!
Many thanks,
Lisa

WOW!! What a service, paid at 10.00am and reveived the goods at 2.00pm the next day,
Mark

Fantastic service - thank you,
Finn

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September

I was very impressed indeed at how quickly I received my purchase
Helen

Hello - I just had to say that I have just received my first delivery from the Pushchairs and Car Seats Shop and I am very impressed. I ordered less than 48 hours ago and it has already arrived.
I ordered the Oi Oi Chocolate bag which I am MEGA impressed with. I wanted a large changing bag without too many fiddly flaps and compartments which didn't look like a baby bag and that is exactly what I have got. It is a BIG bag, ideal as I will have three children of three and under soon, it has two top opening compartments, one sectioned into three parts with a insulated bottle holder, a messy bag and a roll up changing mat. The other side is a huge single compartment with a small zip pocket in the lining (like most handbags). Then on the outside there is a zip pocket on both sides and an elasticated pocket on each end. It has two carry hadles plus a detachable shoulder strap.
It is cool, funky, un-mumsy and I will definitely be able to use it post-baby years. The ultimate endorsment for me is that a single childless friend of mine commented on how much she liked it and that she would love one as an overnight bag.
I also got the Cocoon changing mat which I like alot and some little toys.
Well done Pushchairs and Car Seats!
Lisa

I just wanted to email and say thank you very much for your help with getting the cot bed delivered. It arrived this afternoon. I have to say the customer service from Pushchairs and Car Seats so far has been excellent, and far exceeded my expectations. The response to my initial email of a phone call, followed by an email from yourself has really made for a very positive customer experience and made life a whole lot easier.
I would not hesitate to recommend your website to others and shall look forward to using it again in the future.
Many Thanks
Sian

Many thanks for your help and for the personal and swift delivery of the car seats! It all helps and is greatly appreciated.
All the best,
Martin

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August

All items received - very speedy delivery.

Many thanks.
Sandy

Just a quick note to congratulate you on your excellent service. The pram arrived yesterday and I was shocked at the speed. Thanks for sorting out the order. I do hope to use you again in the future and shall be recommending you to friends.
Sarah

Many thanks for swift delivery, the product is of excellent quality, will definitely use your site again. Regards
Sam

Hi guys - I ordered some Peter Rabbit Stikarounds at a little after 10am this morning - and went out to a friends for lunch !! When I got back at 3pm they were waiting on the doorstep !!!!! What amazing speed - I shall definitely reccommend the Pushchairs and Car Seats shop!!!!!!
Janet

I promised to let you know what Lucy thought of the Peek-A-Boo Wooden ball she received this morning! Lucy won't leave it alone, she thinks its the best toy she's ever received and its encouraging her to crawl around after it! She won't even let me take it away from her to give her her dinner! Considering she's a fussy baby, at times, I've never seen her so entertained! Thankyou so much!
Gayle

Just thought I'd let you know what my children thought about the bubble bath! Jake 3, Emily 2 and Lucy 1 have had their first bath with Sleepytime Sam and are actually ASKING to go to bed!!!!! Thats a first! Considering its only 5.10pm........I'm amazed and will definately be ordering it again!
Gayle

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Contact Us

If you have any questions regarding the Pushchairs and Car Seats shop please contact our customer service people.

They can be reached by the following methods:
email: shop@pushchairsandcarseats.co.uk
phone: 01491 821877 (during office hours: 09:00-17:00, Monday - Friday)
fax: 01491 821872

Pushchairs and Car Seats.com Ltd
The Slate Barn
Mongewell Park Farm
Wallingford Road
Wallingford
Oxon
OX10 8DY

If you have any further queries and none of the guides or help pages answer your question then please do not hesitate to contact us.