Privacy Policy and Security

We respect your privacy. All information you provide to us will be held with the utmost care and security, in accordance with our obligations under UK Data Protection legislation. babyworld will not divulge any identifiable information about any of its customers to any third party unless it has first obtained your consent to do so. We do not store credit card details nor do we share customer details with any 3rd parties.

If you email comments to us, we may use them for editorial purposes or in promotional, advertising or marketing materials unless you have expressly asked us not to

Secure Transactions

We have made every effort to ensure that our site is completely secure and we go to great lengths to ensure it remains so. We believe secure transactions should be a priority when shopping on the Internet. Our online transactions system is built using SSL (Secure Sockets Layer) - the encryption technology used for secure Internet commerce transactions. This technology scrambles your information so that only babyworld can read your order details.

How Secure Is Payment?

Your credit card security is our highest priority and we take the security of your online transactions very seriously indeed. Thanks to our advanced encryption technology (secure sockets layer or SSL) your online orders are safe. This technology scrambles your information so that only babyworld can read your order details.

We offers a number of secure payment methods including online via SagePay, Paypal, pay by telephone or you can even send us a cheque or visit our showroom in Wallingford. All these systems are secure but the most secure method of payment is to use our online system. We use secure servers and also incorporate a system (T3M) which provides active real time credit card fraud screening services. It also incorporates a system from Visa and Mastercard called 3D secure which will ask you to submit your password when making credit card transactions online. You should never divulge your password to anyone. If you pay online via sagepay then no one ever sees any of your credit or debit card details as all the data is encrypted. We want you to be comfortable shopping online so if you have any questions please do not hesitate to contact us.

We use the payment service VSP from SagePay. SagePay are part of the Sage Group and an approved payment solutions provider for Lloyds TSB Cardnet, Barclays Merchant Services, HSBC, American Express, Halifax, Natwest Streamline and Bank of Scotland. The VeriSecure Payment system (VSP) is a secure solution that provides an environment for verifying payment card details across the internet. It is secure and reliable, with real time 24 hour transaction processing. VSP has sophisticated security measures, which incorporate digital signatures for validation purposes.

For your safety, customer details are never sent to the merchant - they go via the VSP - safeguarding customer details from potential hackers. Furthermore, unlike the majority of online Payment Service Providers, who receive transaction details through hidden fields sent via the customers browser (which could be tampered with or spoofed), VSP Server talks directly to our secure web server over a 128-bit encrypted secure channel, exchanging digitally signed messages to register the transaction and notify us directly of the authorisation results.

3D Secure

We incorporates the 3D secure system from Visa and Mastercard which requires the user to create and use a password for your credit or debit card when using it to place orders online with any online store. In essence the system is like chip and pin for the web and ensures that only you can use your credit card to place orders online. Even if your card details have been compromised in some way - if the fraudster does not know your password then the transaction will fail. For this reason you should never divulge your password to anyone.

Click here to view our pages about 3D secure and our existing fraud prevention measurements

For more information on Rapid SSL/Thawte please see the FAQs

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